Symbient Opta provides its own internal messaging system that allows companies to share
messages in a familiar way. Just like any traditional Email Inbox, the Mailbox is a
place where users can send email style messages with each other, and provides a place
for the system to notify the user of anything of importance, such as Calendar invitations,
Messages shared in the Mailbox are not kept in sync with your third party email client.
Unread messages are indicated by bold text, while read messages are not.
Deleting messages, marking as read or unread, is only applicable to the current user's
Mailbox. Recipients will see their own messages and indicators.
Log into Symbient Opta and click on the menu options: My Stuff > Mailbox.
Click the New Message button.
Click the To field to drop down a list of employees within your organization.
Select an employee from the To field.
Enter a Subject.
Type in your Message.
Click the Send button
Note: When sending a message in the Mailbox, the recipient will receive an email at their
respective email address informing them they have received a new message in Symbient Opta.
For privacy reasons, the actual message in the Mailbox is not included in the email notification.